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Frequently Asked Questions

© InHouse Wills

InHouse Wills & Probate

Award-winning Will writer

Institute of Professional Willwriters

InHouse Wills & Probate is a Full Member of the IPW (membership number 3521). Feel free to contact the IPW to check us out.

But why is membership important? - we explain here.

IPW Code of Practice

- approved by

Trading Standards Institute

It was back in June 2010 that the Institute of Professional Willwriters (IPW) achieved approval for its Code of Practice from the Office of Fair Trading (OFT) under the Consumer Codes Approval Scheme. However, with changes at the OFT the  CCAS needed a new body to run it and from 1st April 2013 it moved across to what is now the Chartered Trading Standards Institute. Today the IPW’s Code of Practice remains the only code for legal  services to receive this approval.  

But why does it matter? The article to the right highlights some of the benefits for the consumer:

IPW passes latest audit: It is easy for any organisation to say it has high standards - but does it keep to them?  The Chartered Trading Standards Institute carries out audits to ensure compliance with the Consumer Codes Approval Scheme and the IPW has passed those  audits every year.

A Will is probably the most valuable document that you create, dealing not just with everything that you own but also able to make decisions about guardians for young children and create Trusts that can benefit your family for many generations to come. As such you need to have full confidence in the service that you use; as an IPW member we comply with the IPW Code of Practice which is approved by the Chartered Trading Standards Institute.

You can view the IPW Code of Practice here.


The Real Benefits of a Code of Practice


A business that sets out to provide services as it sees fit, rather than as the consumer needs is, most likely, setting itself up for future problems and even ultimately to fail. In contrast, the Code of Practice created by the Institute of Professional Willwriters (IPW) provides a framework of best practices based upon what is in the best interest of the consumer. Any Will writing firm joining the IPW and therefore adopting the code is giving itself a huge head start. Code-compliant business procedures can deliver good consumer services – as well as letting the firm be recognised by the general public as part of the established quality brand of Trading Standards Institute.

So what are some of the highlights of this approach, for both the consumer and the IPW member?